New Release - The latest release of the FirstFleet Mobile app has some great features designed to make the app better service the community of users which includes drivers, operations team members, customers and more.
The Hours of Service card has been enhanced with two new options to better service the needs of our driver community when help is needed. The added functions are:
The ability to email the log support team with a simple tap. You will find this option perhaps helpful when your request is not of an urgent nature and some delay in reply is acceptable.
A new FAQ section designed to cover the most frequently asked questions with regard to HOS interactions. These topics include screenshots and tutorials designed to help our drivers service their needs quickly. A quick review of these tips may give you a better experience all the way around.
The ability to issue a unit reset in times of trouble. In certain situations the in cab unit becomes locked or performs in a manner that requires a soft reset be sent to the device. We have now built this functionality into the app in. If you are logged into the Omnitracs unit and know it needs to be reset you now have the ability to issue a soft reset command directly inside the FirstFleet Mobile app without contacting the help desk.
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