tenFour

starting a conversation

 


Entries for 'Austin Henderson'

01
From time to time we get questions about employee discount programs. The short answer is - yes, we have a few relationships that allow our employees to purchase at a discounted rate. These programs are not administered by us and the rate of savings may vary from experience to experience. To help connect you with these opportunities we have decided to fire up a page on our site dedicated to posting these types of discount programs.  You will find this page in one of a few ways. Clicking Here Navigate to myPortal - Employee Resources - Employee Dis...


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Posted in: Employees
19
We have just uploaded a new training video that is targeted at 2012 Volvo trucks. This video covers what you need to know about DEF and exhaust regeneration on these trucks.  You will find this and a selection of other training videos located on the Employee Video Library found at www.firstfleetinc.com.  
Posted in: Employees
03
We have created our Facebook page here - not much to show yet - but if you are an active Facebook user you know it is a great way to stay in contact and up to date with the latest information on friends, businesses and just about anything you need information on. We will use our Facebook page to post information from our Blog, share photos, get the word out regarding job openings, new tech features and hopefully much more. We would appreciate it if you would "Like" us so we can gain some traction.  
Posted in: Employees
03
In conversations with drivers recently we have seen an increased interest in how to obtain and review ones driving record as it is reflected by the FMCSA. In hopes that we can make connecting you with this information easier we have created a link on the Employee Resources page of our site that will link you to more information as well as provide the links to get the process started. If you would like to explore this process simply login to our site using your credentials and navigate to myPortal -> Employee Resources. You will see a link titled CSA Driver Record on this page. A ...


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Posted in: Employees
25
We are very pleased to announce a new feature that provides transparent access for all employees into fuel economy values for our organization. Using this new tool an employee can see his or her specific vehicle economy values over time, the values for their specific fleet, or the entire organization.


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18
A while back we released a tool designed to allow employees to view pay history including viewing their settlement data by trip. It was recently brought to my attention that in some instances drivers reported that when clicking on the "View Trip Detail" they were taken to a blank white page. Today I was contacted by a twelve year employee "Joe" from Phoenix, AZ with some specifics that allowed us to track this issue down and resolve it. Thank you to Joe and others for reaching out to us and giving us a chance to resolve the issue for you. If there are additional questions or concerns about t...


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Posted in: Employees
09
We have recently received an increasing number of requests for information about how a user can change their email address associated with their user account at www.firstfleetinc.com. The video below is a short tutorial designed to step you through this process. We hope this tutorial helps clarify this process for you and if you have any questions or concerns please feel to contact us at any time. Thanks for your time!
17
With the help of "Bruce" through a comment on this post we have modified the Pay History tool to provide a way for employees to see pay information from the previous year. To use this navigate to myPortal - Employee Resources - Employee Pay History. There is a parameter for the report which reads "Days Back" - select the option from this list and click update. The pay items from the previous year will be displayed on the page. Thanks Bruce for your comments and suggestion! A note for those who desire to reconcile W2 information with the detail of their checks. There are special considerat...


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Posted in: Employees
01
A few weeks back we posted an article about our video library being live and ready for use. I am happy to announce that we have added a new title to the library! We now have a short training segment that teaches you how to use your mobile communications device in generic terms. In this video Driver Trainer Kevin Steele will walk you through a five minute session that covers the required forms and their use. There are location specific examples that are not covered in this video, but the basics are covered for your review or for training new drivers. To access th...


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Posted in: Employees
08
Looks like some of you have been getting emails from us with no real content in the body. This is certainly not by design, but the good news is we believe this to now be resolved.  Please accept our apologies for this and any confusion we caused.
08
Yesterday we got some feedback from Russell - a 14 yr. driver out of Cleveland, TN - regarding his eagerness to get his dispatch via email and a problem he found while testing it out. Through conversation with him we were able to determine that the messages were delivered to his email account but they were sitting in his spam box. This is course is not a good thing to have happen, but we are happy to say we think the cause for this behavior has been located and corrected. However, we wanted to share this with you in case you too are not getting the emails as you would expe...


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Posted in: Employees
06
Have you ever wished you had access to your dispatch sooner or wished you could get the information when you are away from your truck? A little while ago we released a tool on our website that is designed to give you this information here at www.firstfleetinc.com. This service has been well received because it provides enhanced information such as phone numbers, directions on file, etc - but - it requires that you be near a computer and it isn't designed to push this information to you as soon as possible. To address this item we are happy to announce an optional service that is des...


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11
In a recent post we demonstrated an exciting new feature we have for our drivers to obtain load information using web based tools. The response to this tool has been positive to far and we are excited to see what else we can offer to make interactions with our customers and employees more efficient. One request we received from Kevin - our Cleveland, TN Service Manager - was to include functionality in this trip sheet that gave feedback to the driver if a preventative maintenance schedule was due at the time of dispatch.  We love the idea and have implemented his request effecti...


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06
One of the most often requested features we have is for a driver to be able to obtain his/her load assignment information without having to be near the truck or by calling dispatch. We have heard this concern and are happy to announce a new tool to make this interaction much easier for all FirstFleet, Inc. drivers. Starting today we have a new tool called the Driver Load Board (myPortal -> Employee Resources) which we hope will address this problem in an efficient manner. Here is how this tool will work...  Navigate to www.firstfleetinc.com Click the "Login" link (cli...


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28
In this generation of new media we are excited to engage our partners and employees alike using new forms of communication where it is appropriate.  This tutorial is an example of one such instance where we desire to reach out to our driver population with training material that is not of a sensitive nature and should be consumable using any device connected to the internet. This tutorial is one of many we anticipate to follow where we desire to train a subset of drivers on how to use their in cab device to accomplish a specific task. In particular we have a business partner that has dem...


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